Shipping policy
Texas Decal King, LLC Shipping Policy
Last Updated: [Insert Date]
Thank you for choosing Texas Decal King, LLC for your decal and custom product needs. We are committed to processing and delivering your order in a timely and efficient manner. Please review our shipping policy carefully, as it governs all orders placed through our website.
1. Order Processing
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Processing Time:
Orders are typically processed within 1-3 business days after the order is received. Please note that business days do not include weekends or public holidays. -
Custom Orders:
Custom or specially designed orders may require additional processing time. Any such details will be communicated to you during the ordering process. Custom orders are NON-REFUNDABLE due to the inability to resell to anyone else.
2. Shipping Methods & Carriers
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Shipping Carriers:
We utilize reputable shipping carriers such as UPS, FedEx, and USPS. The carrier used for your order will be determined based on your location and shipping requirements. -
Shipping Options:
At checkout, you may choose from available shipping methods (e.g., standard, expedited, overnight). Shipping options and costs will be clearly displayed before you finalize your order.
3. Shipping Rates & Delivery Estimates
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Shipping Costs:
Shipping rates are calculated based on the total weight of your order, shipping destination, and selected shipping method. All applicable shipping fees will be shown at checkout. -
Delivery Estimates:
Estimated delivery times are provided at checkout. These time-frames are estimates only and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier issues. -
Order Tracking:
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier’s tracking system. Please allow up to 48 hours for the tracking information to update.
4. Shipping Address
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Accuracy Required:
It is your responsibility to provide a complete and accurate shipping address. Texas Decal King, LLC cannot be held responsible for delays or mis-deliveries resulting from incorrect or incomplete address information. -
Address Changes:
If you need to modify your shipping address, please contact us immediately at [Insert Email Address] or [Insert Phone Number]. Once your order has been processed and shipped, we cannot guarantee any changes to the shipping address.
5. Risk of Loss & Damaged Packages
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Risk Transfer:
All shipments are made under the risk of the customer. Once the package leaves our facility, Texas Decal King, LLC is not liable for lost, stolen, or damaged packages unless the issue is directly attributable to our error. -
Damaged Items:
If your package arrives damaged, please notify us immediately. You must provide clear photographic evidence of the damage within 48 hours of receiving your order. We will work with the carrier to resolve the issue and, if appropriate, arrange for a replacement or refund. -
Lost Packages:
In the event that your package is lost during transit, please contact the shipping carrier using your tracking number. If further assistance is needed, please reach out to our customer service team. Claims with carriers may require time to process.
6. International Shipping
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Domestic Orders Only:
Currently, Texas Decal King, LLC ships only within the United States. -
Future International Orders:
If international shipping becomes available, any additional customs duties, taxes, or fees will be the responsibility of the customer upon delivery.
7. Policy Modifications
Texas Decal King, LLC reserves the right to modify or update this Shipping Policy at any time without prior notice. All changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.
8. Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
- Email: texasdecalking@gmail.com
- Phone: 512-715-4686
- Address: 5282 Lazy Dr, Belton, TX 76513
Thank you for shopping with Texas Decal King, LLC. We appreciate your business and are dedicated to ensuring your products arrive safely and promptly.